How We Ship

The first step in our shipping process is selecting the finest animals from our stock tanks; special attention is given while pulling live animals for orders. Animals are moved into our shipping area and held in individual containers filled with clean water and are then pulled and placed into a 3 mil thick flat poly bag designed for shipping live fish. The bag is filled with clean water & pure Oxygen (O2), and is then heat sealed closed with a special impulse sealer. This newly sealed bag containing your fish, water and pure Oxygen is then placed inside of yet another 3 mil thick flat poly bag and is once again heat sealed. All Live Animals are double bagged.

Next your fish are placed inside of an insulated, factory-made custom fish mailing box. It consists of a new rigid cardboard box with stickers on the outside emblazoned with the message LIVE FISH. Inside of the box are six 1 pound density, 1 inch thick polystyrene (styrofoam) panels which are assembled, providing thick insulated walls inside of the cardboard box. Your Live Animals sit at the bottom of the box and packing material is placed on top of them. At the very top of the box, we place either 96 hour heat packs or deep frozen gel packs depending on the weather and time of year.

In extreme heat and extreme cold scenarios, we may also employ a Temp-Lok bag inside of the insulated fish box to provide an additional layer of security for your investment.

Finally, the box is tightly sealed up and taped firmly closed with 3 inch packing tape, shipping labels are affixed and it is picked up by the carrier.